Reference

Open your privacy choices at hidupbola

Our Privacy Policy shows how we handle your account details, device checks, cookies, and DANA, OVO, GoPay, and QRIS receipt records before you open an account.

DANA data contextOVO receipt recordsGoPay wallet checksQRIS reference logs
hidupbola Open your privacy choices at hidupbola
CONTACT ROUTES

Browse our privacy contact paths

Fast privacy contact matters when you need a correction, a copy of your data, or help with a device you no longer use.

Live Chat privacy queue Use Live Chat from 09:00 to 01:00 WIB and choose the privacy request topic.
WhatsApp account check Message our WhatsApp support line from the contact page when you cannot enter your…
Email privacy request Send detailed requests to [email protected] if you need data access, correction, or deletion steps.
ACCOUNT SAFETY

Switch on account privacy controls

Your privacy settings sit inside the account area, not in a hidden form. Go to Profile > Privacy to update contact details, and Account > Security > Active Sessions to check phones…

Account data collected

We collect your name, phone number, email, login credentials, and account activity when you join. These details help us create your wallet, protect your login, and answer privacy requests tied to your profile.

Payment record use

DANA, OVO, GoPay, and QRIS records are used to match payments to your wallet and check disputed entries. We keep reference codes, timestamps, and account IDs, not unnecessary wallet contact lists.

Cookie choices

Cookies help remember your language, device session, and security checks. You can clear them from your browser settings, but we may ask for another login check when the same account returns.

Game session records

Live Dealer Lobby, Aviator, and League of Legends entries create session logs that show time, stake, result, and device. We use those logs for account records, dispute checks, and wallet reconciliation.

Retention timing

We keep account and payment records while your account is active and for a reasonable period after closure when records are needed for disputes, security checks, or duties that apply under local law.

Change requests

Use Profile > Privacy for simple edits, or email [email protected] for access, correction, or deletion requests. We verify ownership first so another person cannot alter your account data.

Open common privacy questions

Privacy questions often appear before you complete registration, especially when payment records or device checks are involved. We answer the practical points below in plain terms so you know what is stored, who handles it, and how to reach us. If your case involves a locked phone, changed email, or a disputed QRIS receipt, contact us with the account details we request.

We collect the details needed to create and protect your account, including name, phone number, email, login credentials, device signals, and wallet activity. We use them for account access, payment matching, security checks, and privacy support.

Payment records are matched to your wallet using reference codes, timestamps, and the payment rail shown on your account. We use those records for reconciliation, dispute checks, and privacy requests tied to payment history.

Yes. Go to Profile > Privacy to update basic contact details, or contact support for changes that need verification. For account safety, we may ask for your registered phone, email, and recent payment reference.

Cookies help keep your session, language choice, and security checks consistent on the device you use. If you clear cookies or switch phones, we may request a fresh login check before account access.

Only authorised operational staff can access game session records when needed for wallet checks, disputes, security alerts, or privacy requests. Records may include time, device, stake, result, and account ID.

Email [email protected] with your account ID, registered email, phone number, and the request you want us to handle. We verify ownership first, then explain what can be deleted and what must be retained.

Yes. Any access, eligibility, or service availability depends on local law and is available only where local law permits. Privacy requests are still handled through our stated channels for accounts we can verify.